We can offer you a unique opportunity to be part of our company and be responsible for issue handling and document management application. Apply now!
Your responsibilities will be
- Application administration in relation with the operation and developer teams
- Performing daily administrative tasks on the issue handling system (Jira)
- User rights administration in the application
- Maintenance and administration of Confluence based document management system
- Communication with the end-users, basic service management and customer care
- Acting as a technical contact
- Working closely with application developers
- Documentation of business and technical know-how
- Keeping deadlines
You are looking for us if you
- Know one of the following product of Atlassian suit: Jira, Confluence, Fisheye, Bitbucket
- Are familiar with user helpdesk processes and activities
- Know ITIL processes
- Have a solution focused mindset, excellent communication and documentation skills
- Highly motivated to providing professional support for end-users
- Ability and willingness to expand your knowledge and cope with complex technical challenges in extraordinary situations
- Have interest in learning and understanding business services and new technologies
- Are flexible and reliable with a good sense of priority
- Can fluently communicate in English
- Are willing to travel < 25%
Állás adatai
Pozíció megnevezés:
|
Application Administrator |
Munkavégzés helye: |
Budapest |
Terület: |
Infrastruktúra üzemeltetés |
Napi munkaidő: |
8 |